SHIPPING & RETURNS
SHIPPING POLICY
US Orders
All USA orders come with FREE SHIPPING with our standard delivery service.
For USA orders, we will choose the best carrier with the service to your destination. It may be USPS, UPS, Fedex or DHL. Total items being purchased and total weight are factors in deciding which shipping service we use.
International Orders
At this time, International orders will have to be quoted a shipping price. Because of CBD regulations, not all countries accept shipment of CBD through customs. Please email [email protected] for a quote for international shipping.
For international orders, we typically use Fedex or DHL but may use another service depending on the situation. All international standard shipping orders usually arrive in 7-10 days from leaving our shipping facility.
Processing Time
All orders are processed in 1-2 business days, but typically the next business day. Shipping time depends on many factors including the service selected, destination, weather, etc. Mother nature is mother nature, so we do our best working with her.
Tracking Numbers
For all shipments, USA or International, you will receive a tracking number once your items has been processed and shipped out. For any questions about your shipment, please email [email protected] or the contact us page, and include your order number and tracking number in the message.
RETURN POLICY
WOD Recovery offers a 30 Day, No Hassle, Full Money-Back Guarantee on all our products, even if you use the product. This is to ensure you are totally happy with your purchase. If you have any problems, feel free to contact us directly. Our email address is [email protected].
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 428 Gaslamp 16835 Algonquin St #187, Huntington Beach, CA 92649.
Shipping
To return your product, you should mail your product to: 428 Gaslamp, 16835 Algonquin St #187, Huntington Beach, CA 92649.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping a package worth over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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WOD RECOVERY RX © 2020
428 Gaslamp, Inc.
Disclaimer:
All hemp-derived products
contain 0.0% THC
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.
WOD RECOVERY © 2020 | 428 Gaslamp, Inc.
Disclaimer: All hemp-derived products contain 0.0% THC
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.